Privacy Policy

Privacy Policy for Phone Calls and Text Messaging (SMS)
All American Total Cleaning (LDH Services of Florida LLC)
Effective Date: July 1, 2025

1. Overview
All American Total Cleaning (LDH Services of Florida LLC) (“Company,” “we,” “our,” or “us”) values your privacy. This policy explains how we collect, use, and protect your information when you provide your phone number and consent to receive communications from us via phone calls and text messages (SMS).

By providing your contact information, you agree to receive service-related communications in accordance with this policy.

2. Types of Communications You May Receive
By providing your phone number, you may receive calls and/or text messages related to our services, including:

  • Appointment confirmations and reminders

  • Scheduling updates or changes

  • Requests for booking details (e.g., address, preferred times)

  • Customer service follow-ups

  • Service completion notifications

  • Optional service satisfaction surveys

  • Responses to inquiries you initiate

We do not send unsolicited marketing or promotional communications.

3. Phone Calls
By providing your phone number, you consent to receive phone calls from us for service-related purposes.

Calls may be monitored or recorded for quality assurance, training, and customer service improvement.

You may request to stop receiving phone calls at any time by contacting us using the information below.

4. Text Messaging (SMS)
By opting into our SMS program, you agree to receive text messages related to your services.

Message Frequency:
Message frequency may vary depending on your service activity.
Typical volume: 1–4 messages per appointment cycle.

Message & Data Rates:
Message and data rates may apply based on your mobile carrier and plan. These charges are your responsibility.

5. Opting In
You may opt in to receive calls and/or text messages by:

  • Providing your phone number when booking a service

  • Submitting a request through our website

  • Contacting us directly by phone or text

  • Providing verbal or written consent

6. Opting Out

Text Messages:
You may opt out at any time by replying:
STOP, CANCEL, END, QUIT, or UNSUBSCRIBE
You will receive a confirmation message, and no further texts will be sent unless you opt back in.

Phone Calls:
You may request to stop receiving calls by contacting us directly.

7. Help & Support
For assistance, reply HELP to any text message or contact us:
Phone: 561-810-1404
Email: Info@allamericantotalcleaning.com
Website: www.allamericantotalcleaning.com

8. Privacy and Data Use
We use your contact information solely for service-related communication. We do not sell, rent, or share your personal information with third-party marketers.

We may share your information with trusted service providers (such as communication platforms) strictly for the purpose of delivering our services.

9. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised effective date.

11. Contact Information
If you have any questions about this policy, please contact us:

All American Total Cleaning (LDH Services of Florida LLC)
Phone: 561-810-1404
Email: Info@allamericantotalcleaning.com
Website: www.allamericantotalcleaning.com